If you decide to cancel your rental, or weather prohibits installation we do not issue refunds for any reason but will hold your funds as a rain-check which is valid for 3 months to be used anytime you wish to start the day after your original event date. This also includes all Covid-19 and pandemic related cancelations.
You will be charged the replacement cost on that item.
Our standard delivery service is Monday through Friday from 6:30 AM to 3:30 PM. After and before hours, delivery is available for an additional fee. Please contact us or fill out a form for pricing.
Yes! Deliveries can be scheduled and will guarantee delivery within a 4 hour window between 6:30 am to 7:30pm. This service must be arranged prior to delivery day and can be limited by the number of specified time requests we receive for a given day. Average delivery rates range from $50-150.
We can set up the equipment for an extra charge. Normally, when we deliver, we stack the items in the garage or at front door. However, some items do include set-up and take-down, such as tents.